Month: August 2017

7 SUBSCRIPTION CUSTOMER SERVICE QUESTIONS YOU NEED TO ANSWER

Many companies struggle with providing solid customer service in modern business, though it’s a key factor for business success. In fact, better customer service can prevent 85 percent of customer attrition.  But customer service is more than just a smile and a handshake these days. Online customer service involves phone, chat, email, and social media. These mediums …

7 SUBSCRIPTION CUSTOMER SERVICE QUESTIONS YOU NEED TO ANSWER Read More »