Carrier Update: FedEx Suspends money-back guarantees & DHL increases rates

FedEx suspends money-back guarantees Two weeks after reassuring holiday shippers that it could meet peak season delivery expectations, FedEx announced that it would suspend the money-back guarantee for failing to do just that on domestic and air express shipments, effective December 13. This is the third straight year for this suspension, despite a softening in […]

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