HOW OCEANX'S FULFILLMENT SOLUTION HELPED SCALE A PREMIERE BEAUTY BRAND'S DTC OPERATIONS
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If your brand is experiencing backorders and delayed shipping then this case study is a must read!
When the 2018 holiday season hit, this beauty giant experienced a surge of direct-to-consumer orders but their current fulfillment partner was not able to scale with the high volume of orders. Back orders piled up, shipments were delayed, and many customers didn’t receive their items before the holidays.
That’s when they decided to switch fulfillment providers and use OceanX’s modern fulfillment solution for DTC orders.
You’ll learn how OceanX was able to do achieve the following metrics during 2019 cyber week with zero order delays:
- 375k+ packaged shipments
- 6+ average units per order
- 99.8%+ order accuracy
- 2.5MM+ units shipped