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eCommerce Packaging

eCommerce Packaging

The products you sell as an online retailer, direct-to-consumer brand, or eCommerce company obviously matter. Your customers are on the lookout for high-quality beauty and wellness products they will love to use, but almost as important? The packaging.  Many eCommerce brands believe that their product is the main factor that deserves their attention, without giving …

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Why Your Subscription Business Can’t Ignore Customer Service

A huge amount of work goes into running a direct-to-consumer subscription company: building a brand, constructing a website, acquiring customers, creating merchant accounts, writing email copy, developing and sourcing products, and more. Because there’s so much to do to get a company off the ground, it’s not uncommon for things like eCommerce customer service to …

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TO BEAT YOUR COMPETITION, YOU HAVE TO GET PERSONAL

What are the key factors that contribute to a successful subscription service? A popular — and important — question. Of course, there are many elements involved in subscription services that contribute to success. Some of them, such as having a high-quality product and reasonable price point, are no-brainers. Others aren’t as obvious. Customization and personalization …

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