CUSTOMER CARE SERVICE
Chat, email, social, text & phone support with up-sell and customer retention strategies.
- Phone, Email & Chat Support
- Adaptive Call Routing
- Caller Recognition
- Agent Matching
- Sales and “Save the Sale” Specialization
- Cancellation and Refunds
- Customer Service Email Templates
- Dedicated Support Team
PERSONALIZED
CUSTOMER CARE
OceanX is a modern fulfillment provider for industry-leading brands to help scale fulfillment operations with a suite of DTC, B2B, and Amazon 3P services. These services include a modern fulfillment-as-a-service solution, a real-time business intelligence platform, and a scalable customer care service.
Brands That trust oceanx
