Customer Stories

Check out the great results we have achieved with our
customers as well as our latest case studies, press
releases, and webinars.


How OceanX Helped Madison Reed
Achieve 100% Order Accuracy

Madison Reed is a prestige direct-to-
consumer hair color brand, providing
customers with luxurious hair colors
made with salon-quality ingredients.

OceanX Partners with Clients to Support Our Local Community

Packed with purpose:
welcome home kits for previously unhoused

The Packed With Purpose campaign is an initiative that identifies a local need and leverages what OceanX does best to lend a helping hand.

This year we are partnering with Linc Housing. Its mission is to build communities and strengthen neighborhoods for people underserved by the marketplace. And because of the generosity of our clients, when Linc opened their newest housing project, a special Welcome Home package was awaiting the new tenants.

Customer Success Stories


Madison Reed needed to find a 3PL to support their growth and improve shipping turnaround time. They found that partner with OceanX. A year into our partnership with Madison Reed we’ve incorporated new systems to achieve 100% order accuracy, supply real-time analytics for their entire team, and provide a dedicated client success team to support all of their needs.


After a tweet from Chrissy Teigan, Le Prunier’s plum beauty oil instantly sold out and forever changes the trajectory of their business. They needed a 3PL partner that could scale fulfillment to support the rapid growth of their eCommerce sales as well a provide support for B2B and international shipping. That’s when they turned to OceanX.


As Cora started to see real success it became clear that the current fulfillment partner could no longer keep up. The Cora team needed a partner who could manage high-touch and personalized fulfillment at scale while still managing costs and, most importantly, creating an experience when customers received their orders that matched its brand promise and beautiful, clean aesthetic. Cora partnered with OceanX to do just that.

Andy Chiu, General Manager at Krave Beauty discusses hidden waste in the beauty industry and other DTC Secrets

When brands start their Direct-To-Consumer strategy, most of the focus is often on ‘front end’ operations like marketing, packaging, and branding. In this interactive fireside chat, Andy Chiu from KraveBeauty and Natalie Eden from OceanX will dive into strategies on how to streamline ‘back-end’ operations to maximize profitability.

Eric Deutch, SVP of Omni-channel creative and production at Guthy-renker shares insights on how dtc brands can scale operations

Learning how to ride the waves of entrepreneurship can benefit you greatly when it comes to predicting long term growth. These panelists share their strategies for staying calm in the storm, whether it comes to marketing, shipping and logistics, or finding the right partnerships to scale.

Press Releases

Check out our latest press releases and client success stories.

KraveBeauty Partners With Tech-Forward 3PL Partner OceanX To Enhance DTC Operations

JULY 20, 2021

Besame Cosmetics Partners With OceanX To Scale DTC Fulfillment Operations

JUNE 17, 2021

8Greens Partners with 3PL Provider OceanX to Scale DTC, Amazon, and B2B Fulfillment

MARCH 24, 2021

FREY Selects OceanX As New Fulfillment Partner to Scale Operations and Improve Inventory Visibility

NOVEMBER 23, 2020

OSEA Selects OceanX as 3PL Partner to Scale Fulfillment of Skincare Line

NOVEMBER 10, 2020

Athletic Greens Selects OceanX To Power Future Growth

APRIL 30, 2020

Client Webinars

We love working closely with our customers and sharing our latest insights with the DTC fulfillment ecosystem.
Peak Webinar 2

Glossier's Head of Global Logistics, Joe Gullo, shares tips on how to prepare fulfillment operations for peaks

Going into peak season, it’s clear order volumes will reach unprecedented heights, putting major stress on distribution and fulfillment networks when they can least afford downtime. In this webinar, Glossier and OceanX share tips on how brands can prepare fulfillment operations for peaks through accurate forecasting and stress testing.

Madison Reed Shares DTC Secrets to Enhance Your Customers' Experience

In this interactive fireside chat Denae Rocha, Sr. Supply Chain Manager at Madison Reed, and Kevin Gorman, VP of Business Development at OceanX dive into several trends and innovations enhancing the DTC customer experience that include the following: improving order accuracy, transit times, and customer experiences.

building brand

Founders of OSEA Malibu & Le Prunier Discuss How To Build Brand Success & Resiliency in 2021

This year promises to test beauty brands more than ever before — while also creating new opportunities. Download this webinar and listen to Ryan Weisert, vice president of client success at OceanX, in a fireside chat with Melissa Palmer, CEO & Founder at OSEA Malibu, and Allison Taylor, co-founder of Le Prunier. OSEA Malibu and Le Prunier will discuss their strategies for success in 2021 and beyond.

Liah Yoo, Founder of Krave Beauty discusses Sustainable fulfillment operations with OceanX

Your brand’s package design is your new digital storefront. Not only will your package keep products safe during transit, but it is also a critical part of a branded experience. In this interactive webinar with Krave Beauty, we dive into several trends and innovations driving change in DTC packaging.

ANNMARIE SKINCARE SHARES TIPS TO ElevatE Personalization From Your Online Store to Your Customer’s Door

In this fireside chat direct-to-consumer experts will share best practices, examples, and trends to help you enhance your brand’s customer experience throughout the entire DTC journey. From personalized eCommerce shopping experiences to creating memorable moments with unboxing experiences; this keynote will provide attendees the insights needed to elevate personalization in the new digital world.